Here’s where to find me the next couple of days while I’m at the Bank Innovation conference in San Francisco. I’ll report back next week with implications on the intersection of leadership, advice and technology. Wednesday, March 28, 2012 Session 1: What Is “Banking” Today? A Debate on the Future How can banks realize the […]
FinTech
Geek Week Bonus: Silicon Valley Geeks vs. Seattle Geeks
From Killer Infographics and GeekWire:
Top Ten Geek Week Sneak Peeks – Part 2
Today: The GeekWire Summit Startup technology news site GeekWire held its first birthday party on March 7 with the GeekWire Summit. Speakers included former Microsoft Chief Software Engineer and Cocomo co-founder Ray Ozzie, former Swype CEO Mike McSherry, Hulu CTO Richard Tom, T-Mobile CMO Cole Brodman, Rhapsody President Jon Irwin, venture capitalist/serial founder Oren Etzioni […]
Top Ten Geek Week Sneak Peeks – Part 1
This week I really got the chance to embrace that inner geek that’s just dying to break out of my pinstripe suit. On Tuesday I had the chance to visit the Microsoft Research TechFest 2012, and celebrate twenty years of Microsoft Research (Shout out to my host Juliane Carlson). Then on Wednesday I attended the […]
You Do Realize This is a People Business, Don’t You?
Bankers sometimes have a hard time understanding why their industry has satisfaction ratings right down there with utilities, cell carriers and bankrupt airlines. Maybe it’s because they sometimes have more in common with these business models than they would really care to admit. Companies and industries that score poorly in customer satisfaction tend to treat […]
Open Forum: What is the Disruptive Potential of “mWealth”?
A recent article in Fast Company magazine (As Smartphones Get Smarter, You May Get Healthier: How mHealth Can Bring Cheaper Health Care To All) described how the technology in today’s smartphones are and could be used in modern healthcare (ultrasounds on the screens, HD cameras for cancer screening, accelerometers to guide physical therapy, microphones as […]
Are You Using Technology to Engage and Collaborate With Your Clients?
I created this blog to explore the intersection of leadership, advice and technology to improve the lives of financial advisors and their clients. Leadership is a critical element for any organization, and there are many great sources to tap for inspiration and further exploration. But setting leadership aside for the moment, I have lately found […]
Why User Experience Is Critical To Customer Relationships | Fast Company
Digital analyst and author Brian Solis: “Engagement is not a campaign, it’s a continuum where technology is merely an enabler for a greater vision, mission, and purpose.” Amen! via Why User Experience Is Critical To Customer Relationships | Fast Company.