In this season of rebirth, renewal and new beginnings I am reposting one of my most popular posts, Be Remarkable, in a word cloud. Thanks to everyone who has joined me in exploring the intersection of leadership, advice and technology. I started this blog as a creative outlet for me. I did zero market research […]
Leadership
How to Rebuild Trust in Financial Institutions
I always enjoy reading Ron Shevlin‘s work. He is a senior analyst with Aite Group, where they say he is “…a recognized thought leader for his pioneering research on right-channeling consumer interactions, the impact of customer advocacy on future purchase intention, and developing sense-and-respond marketing capabilities to improve sales and marketing efforts.” I’ll buy that. […]
“Leadership is influence. No more, no less.”
The headline quote comes from John C. Maxwell, author of The 21 Irrefutable Laws of Leadership. In my April 4th post, (When Your Accountability Exceeds Your Authority, Increase Your Influence) I talked about how the need to increase your circle of influence is more important than increasing your circle of control. If you are a manager with […]
When Your Accountability Exceeds Your Authority, Increase Your Influence
When I graduated from college and entered the workforce, I received some good advice from an older executive: “Make sure you don’t end up in a job where you have accountability without authority“, he told me. I nodded sagely as I drunk it in. I even repeated the advice from time to time to other friends as […]
Best of Bank Innovation 2012- Part 2
Yesterday I brought to you some of the best thoughts from Day One of the Bank Innovation conference held last week in San Francisco. It was a great event filled with some of the sharpest minds in financial innovation. Today, I bring you some of the best ideas from Day Two, plus a few of […]
Best Ideas From Bank Innovation 2012- Part 1
Last week I attended the Bank Innovation 2012 Conference in San Francisco. I met a lot of great people and picked up some new ideas. Here’s what stuck out for me (in a good way): What Is “Banking” Today? A Debate on the Future “We need to marry the online experience to the real world […]
Sorry, But You’re No Steve Jobs
Today is Apple’s 36th anniversary. Appropriately, there was an amusing article in the March 30 Wall Street Journal (Bio as Bible: Managers Imitate Steve Jobs) that described managers who take their admiration of the Apple co-founder beyond inspiration to imitation. Mindless repetition of another’s actions in hopes of repeating their success may work for a […]
Stop When You Get to Yes!
That’s classic sales management advice, yet I have seen countless sales professionals ignore it at their peril. The advice applies outside of sales too, and I just witnessed it yesterday in a whole new context on my flight to San Francisco. We are all buckled into our (relatively) comfortable exit row seats and the flight […]