Thanks to everyone who read, engaged, commented and shared my posts over the past year. I am proud to be a part of a great and growing global community that is committed to improving financial services for the better. Here’s to a great 2016! Follow me on Twitter: Follow @JPNicols Learn more about […]
Leadership
5 New Years Resolutions for Bank Innovators
Here are some New Year resolutions for the growing group of bankers who are adding “innovation” to their do-to list in 2016. Getting these right will greatly improve your chances for success in the new year. 1) Define Your Innovation Goals So, what do you want to get out of your innovation program? Incremental improvements […]
Why Collaboration Matters in Banking
I spent most of this week at Money 20/20 in Las Vegas. The show continues to grow— 10,000+ attendees this year— and it continues to be a magnet for banking and payment executives, merchants, fintech entrepreneurs, investors, analysts and plenty of commentariat on all such things. With more than 550 (!) speakers at Money […]
In Search of Competitive Advantage
Next week I’ll be in Las Vegas for Money 20/20 the huge payments and financial services innovation conference, and as always I’ll be on the lookout not only for cool ideas and technology, but in particular those that can bring a competitive advantage for financial institutions. There will be a ton of content on […]
Bridging the Customer Experience Gap
The prevailing view of most financial industry leaders over the past decade has been that internal innovation was optional at best, and probably harmful to the way they’ve been used to doing things for so long. Meanwhile innovation bloomed on the edges and outside of the industry, bringing a surge in customer adoption in fintech, which […]
Innovation is More than the Next Big Idea
During the last 15 years, 47 fintech companies grew from startups to “unicorns” (valued at $1 billion or greater), with another 38 companies quickly approaching that level, as Jim Bruene posted to the Finovate blog. This has caught the attention of investors, who poured $12 billion of capital into the fintech space last year alone. […]
It’s Too Late, Banking Is Already Being Disrupted
Bankers may be taking undue solace in Chris Skinner’s April 10 American Banker BankThink post, “Like Airlines and Pharma, Banking’s Too Big to Disrupt.” I was party to the specific round of sparring he cites in his article over whether financial technology startups will overthrow the banking industry. And although I agree with many of Mr. […]
Traditionalists vs. Trailblazers in Innovation
Late last year I was asked by my good friend Jim Marous of The Financial Brand to contribute to his crowdsourced list of 2015 Digital Banking Trends and Predictions. My prediction was that we would see an increase in the current trend of banks investing in innovation. More newly-minted Chief Innovation Officers, and more establishments of new […]