A “robo-adviser” joined MoneyGuidePro founder and chief executive Bob Curtis on stage at this week’s T3 Enterprise conference and proceeded to melt down when Mr. Curtis asked it qualitative questions like “I’m worried I won’t be able to retire when I planned, can you help me with that?” During his opening keynote, Mr. Curtis was […]
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How Banks Can Compete in The Future
Back in 1995 Michael Treacy and Fred Wiersema wrote a book called The Discipline of Market Leaders, and in it, they broke down the three critical strategic domains of any business– Customer Intimacy, Product Leadership and Operational Excellence. They argued that companies couldn’t really dominate in more than one. None of these are exactly optional, but their […]
Can FinTech Improve Investor Behavior?
In my last post Personalized Service in the Digital World, I discussed the so-called “Robo-advisors”—the new breed of technology-driven online investment advisors—and how they are changing the competitive landscape, whether or not traditional advisors like it or even realize it. I recently attended Money2020 in Las Vegas to hear directly from some of the “Robo-advisors” themselves. […]
Personalized Service in the Digital World
Since my Sept. 18 post in the Investment News techconnect blog, “Financial technology trends advisers can’t afford to ignore”, I have been in a number of conversations about how a new crop of web-based investment management/financial planning services are affecting the industry. Opinions have run the gamut from, “Advisers are toast, everything is moving online,” to […]
From Transactions to Relationships: Innovation’s Next Horizon
There has never been a better time for innovation in financial services, yet most financial institutions struggle to build lasting, profitable relationships with their customer base. New ideas abound, yet actually implementing those new ideas, let alone realizing their financial promise remains elusive. It was the best of times, it was the worst of times, […]
Bank Innovators Council Launch Party
Last week during Finovate Fall 2013 we launched the Bank Innovators Council. More than 75 bank innovators, entrepreneurs, CEOs, bloggers and industry analysts joined us on a Manhattan rooftop to celebrate the launch of the first organization designed by bank innovators for bank innovators. We are proud to be creating a platform to bank innovators do together […]
Finovate Fall 2013 Best of Show Winners
Finovate Fall 2013 wrapped up a whirlwind two days of FinTech innovation in New York on September 10 and 11. Eight of the 69 presenting companies were voted Best of Show by those in attendance. Five of those eight winners had direct or indirect applicability for the investing/financial planning/wealth management space (LearnVest, MoneyDesktop, Motif, TipRanks and Yodlee). Rising Above a […]
Bankers of the World, Unite! (and Innovate!)
Innovating in banks is hard. It’s even harder doing it alone. FinTech entrepreneurs have incubators, accelerators, VCs and hackathons to support and encourage innovation, but banks are on their own. Until now. Today I am excited to introduce the launch of the Bank Innovators Council, along with my co-founder, former BBVA Compass executive and fellow […]