This week at Money20/20 in Las Vegas I spent some time behind the scenes at Capital One to see how they are using technology, innovation, and design to create a better banking experience. I sat down with Scott Zimmer, Capital One’s Global Head of Design, to focus on how design is taking on a growing […]
FinTech
Bankers Are From Mars…
It is not news here, or anywhere else, but bankers and fintech entrepreneurs are from different planets. They are just wired differently. Just a few years ago, all of the fintech companies wanted to put traditional financial institutions out of business. Disrupt the industry!, they said. Despite the fact that we still have over 6,000 banks in the U.S. alone, […]
Rise of the AND-I’s
Make way for the And-I’s. And-I’s are my name for a new phenomenon I’ve noticed in financial services job titles. “And-I” stands for the words “and innovation” tacked on to the end of existing job titles. Your “Head of Digital Banking” is now “Head of Digital Banking and Innovation“. Boom. You’re now in the innovation game. […]
The Fintech Grief Cycle for Bankers
As a few fintech companies like Lending Club, Betterment, and others have run into some rough patches lately, it has been interesting to note some of the reactions, especially amongst bankers (that’s just shorthand, I’m looking at you too, credit union leaders). Some have taken this news as indication that fintech was just a bubble after all, and […]
Your Fast Follower Strategy is Riskier Than You Realize
In my last post Leaders, Learners and Laggards I talked of banking leaders who describe their approach to innovation as being a “fast follower, and how my typical retort is that they are half-right— most of them are definitely followers, but there usually isn’t anything fast about their approach. This has spurred some great discussions […]
Leaders, Learners and Laggards
I talk with a lot of banking leaders who describe their approach to innovation as being a “fast follower. My typical retort is that they are half-right— most of them are definitely followers, but there usually isn’t anything fast about their approach. Pioneers are the ones who get hit with arrows, and it is only […]
The Four People Who Ruin Innovation
Innovation is fun. Except when these types are around. How many do you know? The Hypemaster The Hypemaster is, well… a master of hype. Everything they’re working on is amazing, and you must absolutely drop everything and check it out. Right now! “Hey we’re getting ready to launch Hypemaster.io, check it out and let me […]
Top Five Posts from JP Nicols in 2015
Thanks to everyone who read, engaged, commented and shared my posts over the past year. I am proud to be a part of a great and growing global community that is committed to improving financial services for the better. Here’s to a great 2016! Follow me on Twitter: Follow @JPNicols Learn more about […]