Archive | Strategy RSS feed for this section
Fast Follower 1000x571

Your Fast Follower Strategy is Riskier Than You Realize

In my last post Leaders, Learners and Laggards I talked of banking leaders who describe their approach to innovation as being a “fast follower, and how my typical retort is that they are half-right— most of them are definitely followers, but there usually isn’t anything fast about their approach. This has spurred some great discussions […]

5 Ways to Kill 1000x571-2

5 Ways to Kill Your Innovation Initiative

I often write and speak about the “Business Prevention Department” that lurks inside banks. Devoted to sniffing out and stamping out anything that looks “risky”, the Business Prevention Department is staffed with members committed to “protecting” their banks from those scary people who want to try unproven ideas. As banks worldwide hurriedly launch accelerator programs, […]

Experience_Economy

Reimagining Bank Product Design in the Experience Economy

When B. Joseph Pine II and James Gilmore wrote a book called “The Experience Economy,” they built on the work of Alvin Toffler (“Future Shock”) and others on the value of creating experiences. They cited Disney, Starbucks, Nordstrom and other leading brands as examples. Pine and Gilmore argue– and I agree– that our economy has […]