In my June 14 post Banker Jones and the Last Crusade: Is Wealth Management the New Holy Grail? I examined the current trend of banks seeking greener post-Dodd Frank pastures by pursuing new wealth management initiatives. In Ocean’s 14, I’m sure they’ll call this running a reverse Willie Sutton. Sutton, of course, was the man who robbed […]
Practice Management
Banker Jones and the Last Crusade: Is Wealth Management the New Holy Grail?
In my June 6 post 9 of 10 Banks Are Mulling an Overhaul I linked to the American Banker article that cited the findings from a KPMG study that also said: “Forty percent of the respondents said that asset and wealth management would be essential to expand revenue over the next few years.” But another […]
5 Tips to Find True Innovators | Inc.com
The Keys to Hiring Effective Innovators 1. Intellectually Restless: Great innovators get a thrill out of defining a bold vision and then wrestling with the data, insights, barriers, and opportunities to unlock what needs to be true to get there. 2. Inspiring Rather Than Convincing: Applicants who come from traditional consulting are often proficient at […]
9 of 10 Banks Are Mulling an Overhaul of Their Operating Models, KPMG Survey Finds – American Banker Article
Soul-searching is Job 1 at a lot of banks. That’s the takeaway from a KPMG survey of more than 100 bankers due out Wednesday. Nine out of 10 banks said that they have re-examined, are in the process of re-examining or will re-examine their operating models, according to an advance copy of the survey results. […]
Two Surefire Ways to Irritate Your Customers
This is my shortest post ever. I have sat in numerous financial services conference sessions over the past several days as I try to contemplate all of the ways that the megatrends of social, mobile, analytics and cloud might impact the future of the client-advisor relationship. One of the biggest things for me is to […]
Social and Channels and Brands, Oh My!
Hopefully readers can forgive me if I sometimes seem a little disjointed in my writings. I attend wealth management conferences and find myself the only person talking about digital marketing, social media and engaging clients across multiple delivery channels. Then I attend social media and financial technology events and find myself the only person talking […]
Five Things Banks Can Learn From Start-Ups
Most bankers don’t spend a lot of time with start-up companies. The need for bankers’ loan decisions to be right 99% of the time tends to not mix well with most start-ups’ risky and voracious appetite for capital. Outside of a few bankers in Seattle, Silicon Valley and a few other places, the clear exception […]
Are you a coach… or just a caddie?
Last week I had the chance to collaborate with some great minds in management and leadership at a leadership conference for the firm that pays me for my day job. I have been a “Strengths Geek” for several years, as I often note, so I was excited to work with Paul Berg and Diane Obrist […]